Dog Boarding

Ocotillo Treatment

Certain luxuries are a normal part of staying at our resort; we call it the Ocotillo Treatment. This customizable signature service is included with all rooms.

All rooms are 5’ by 7’ luxury suites, starting at $64.50 per night, 2nd pet is $50.00 and 3rd pet is $39.00.

(Please call for estimate.)

The Ocotillo Treatment includes:

😋 Meals: To feel right at home and not interrupt diets, guests are asked to bring their own food which is served up to 3 times daily. If you are not able to bring your pet’s diet we provide Purina EN dry and wet food. Additionally, if your pet has a sensitive tummy we can provide Purina FortiFlora Probiotic. We do ask that you bring your own food for your pets so they don't endure GI upset during their stay. If you do not bring your own food, the additional fee is $13.50 per day your pet requires food. If you bring your own food and run out, you will be charged $13.50 per day your pet requires food.

🌴 Fresh Air: Three times daily, all guests go outdoors to their 6’ by 10’ personal area which is shaded and has a private potty area to exert energy and go to the bathroom. Our staff walks each guest to and from their room to their area allowing for tons of personal contact.

🏠 Housekeeping: Your pet's room is cleaned daily. Our staff clean, disinfect, and deodorize, leaving virtually no moisture and eliminating the germ and bacterial problems common with traditional kennels. We provide raised Kuranda cots and bedding for any pets in our care. We play calming music in the kennels create a stress free environment.

🦴 Tuck In & Treat: Every night each guest is visited with a good night pat and your provided treat. Food and water levels are left to your specifications, the room is tidied, and most importantly, our guest is left calm and feeling loved.

🔒 Security and Fire Protection: Our state-of-the-art monitored security and fire system includes infrared and motion sensors, fire monitoring and sprinkler system as part of our top notch safety and security plan. Peace of mind is a priority!

📷 Observations: Throughout every stay, pet resort staff members take notes about care and activities so you can be aware of daily happenings. We focus on making sure pets are happy and healthy throughout their stay. We welcome calls to check on your loved ones.

👍 Peace of Mind: Creating a home away from home we will try to meet all the individualized needs of your pet. We hope to include peace of mind we train our pet resort staff to observe for illness and emergencies. If there is an emergency or illness during a stay we partner with our veterinarians to provide the best treatment.

Check In/Check Out Times

*The rates listed above reflect overnight fees.

Check-in times are 8:00 am - 4:00 pm Monday-Friday, 8:00 am – 12:00 pm Saturday.

Check-out times are 8:00 am – 12:00 pm Monday-Saturday.

There will be a $22.25 fee per family for checking in or out on a holiday. Pets checked out after 12:00 pm will be charged for daycare.

*All reservations require a $50 non-refundable deposit to reserve your requested room and confirm the reservation. Your deposit will be applied to your payment made at time of check-out. Reservations must be cancelled by 8am, 72 hours prior to check-in date to qualify for refund of deposit. If cancelling outside of business hours please leave a voicemail. We look forward to seeing you at Ocotillo Pet Resort soon!

** Holidays include: New Year’s Day, Presidents’ Day, Good Friday, Memorial Day, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, Day After Thanksgiving, Christmas Eve, and Christmas Day.

Vaccination Requirements

The health and well-being of our Guests is of the utmost importance to us at Ocotillo Pet Resort. The following preventive requirements from a licensed veterinarian are required prior to admittance for any and all services provided at Ocotillo Pet Resort:

Dogs:

• Rabies: puppy vaccine, booster one year later, then every 3 years

• DHPP: Initial series, booster one year later, then every 3 years

• Bordetella: Every 6 months

• Fecal screen with Giardia: every year, must provide proof of negative results prior to stay

• Flea/Tick Prevention: monthly application performed by us, or proof of purchase required

All requirements can be completed with a current physical exam with our veterinarians, please call to schedule an exam during your check-in date.

**Any exceptions to preventive requirements (i.e. puppies, age, or condition) must have a letter from a veterinarian.

*REFER TO “FREQUENTLY ASKED QUESTIONS” FOR A LIST OF APPROVED FLEA & TICK PREVENTATIVES.

We require vaccinations to be administered at least 7 days prior to boarding. Dogs and cats exempt from any preventative care requirements (i.e. age, medical conditions) must provide proof from their veterinarian or be determined exempt by our trained nursing staff.

We require a short check-in with a boarding staff member and history for each pet before they are allowed to board to ensure excellent boarding and medical care. Please allow for 20 minutes. All medications prescribed by a veterinarian must be given during the pet’s stay, at an additional fee. Medications must be in original prescription bottles with drug labels.

Both dogs and cats must provide proof of a veterinary exam within the last 12 months. Pets requiring examinations must see a veterinarian prior to boarding.

We will make every effort to keep our boarding, grooming, and hospital environment safe and clean. However, occasionally pets become ill or injured and require medical attention. We will make every reasonable attempt to contact owner/agent prior to treatment. However, any animal that requires emergency or immediate veterinary attention will receive it from our veterinarians at our discretion and at the owner’s expense.

If boarding multiple pets at one time and pets require that they be separated for feedings and/or have any aggression towards each other, then it is required to book two rooms for this separation.

We reserve the right not to board pets if they are aggressive, sick, not current on preventative care, less than 16 weeks of age, “in-heat”, or for other reasons at the discretion of the boarding manager and clinic staff.

Additional Services

🐕 Concierge Services: Our concierge services are creatively designed to mimics your pet's day at home and to let you pamper them while they are staying at the resort.

🐕 Personal Play Time: Schedule your pet for some personal playtime, we will customize their 20 minutes of time for extra walking, play or cuddles. We have outdoor areas and an indoor playroom to give your pet that extra love and attention. $22.25 ($5.00 each additional dog)

🐕 Medications: Our resort staff are trained to administer and record giving pet medications and supplements. Pills, liquid medicines, and insulin shots can all be administered by Ocotillo staff. Guests requiring medications receive attention and administration of medicines by a staff member through any "creative" methods that may be required per your instructions.

Medication/Oral Supplement (per administration): $3.88

**Medication must be in original prescription bottle with drug label

Diabetic care (per day): $16.75

We can provide peanut butter pill pockets.

**Diabetic care includes both doses of insulin; does not include additional Oral Medication/Supplements

Frontline: $22.00 - $35.00

🐕 Treat–filled Kong toy: A yummy afternoon treat, surprise your pet with a special treat filled with peanut butter or cheese. Kong toys are a great way to provide mental stimulation to your pet’s day! $7.49

🐕 Bath & Towel Dry: Heading home clean and fresh, request a departure bath for your pet. We provide hypoallergenic shampoo and make sure your pet goes home smelling and looking good! $20 for dogs 44lbs and under | $40 for dogs 45lbs and up

Dog bath add-on is required for any dog boarding with us for 3 nights or more with the added applicable fee. This is to ensure proper care and cleanliness.

🐕 Pedicure with dremel ($39), Brushing coat or teeth ($12.25), Anal Gland Expression ($39), Full Service Grooming (Price based on breed/request). See grooming for more info. **Prices subject to change, please call for current estimate.